Click Navigation Menu in the upper left corner and then select the Contact Us icon. The following screen appears. Enter your name, email address, message content and subject title in the Contact Us screen. Select a SUPPORT CATEGORY according to the subject of your question and select an order ID from the drop-down list…
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The following is an example of purchasing a SecuExtender license key. Go to the License Store screen and click on the Software-Licenses tab. The Software-License screen displays as shown. Select a license you want to purchase and then click Add to Cart. Click Back if you want to go back to the previous screen and choose…
The following is an example of how to renew a Gold Security pack license. Go to the License Store > Device License screen. Click on the AUTO-RENEWAL button next to the ATP model whose security license you want to automatically renew. In this example, Click the AUTO-RENEWAL button next to the ATP200 to enable auto-renewal…
The following is an example of buying a Gold Security pack license on the USG FLEX 100. Go to the License Store > Device-License screen. Click on a Zyxel Device to check the license status of the Zyxel Device, including the license names, license status (Activated, Expiring Soon, or Expired), and reminders of how many days…
Marketplace is a web portal for you to buy licenses. To buy actual Zyxel Devices, please go to the Zyxel Store. At the time of writing, this is available for customers in Europe only.
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