[Marketplace] How to purchase/renew a Device License in Marketplace

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Zyxel_Ivan
Zyxel_Ivan Posts: 259  Zyxel Employee
First Anniversary 10 Comments Friend Collector First Answer
edited January 16 in Service & License FAQ

The following is an example of buying a Gold Security pack license on the USG FLEX 100.

  1. Go to the License Store > Device-License screen. Click on a Zyxel Device to check the license status of the Zyxel Device, including the license names, license status (Activated, Expiring Soon, or Expired), and reminders of how many days are left before the expiration dates.
    The license status will change to Expiring Soon 60 days before expiration.
    If one of the licenses on the Zyxel Device is Expired or Expiring Soon, the license status color in the License Store > Device License > My Device Lists screen will change.
  2. Select the license that needs to be renewed and then click Go to License Selection. In this example, the USG FLEX 100 is selected.
  3. The recommended license for the USG FLEX100 will appear in the License Store > Device License > License Selection screen. Click Add to Cart to add the license to the shopping cart. Click Back to Device License if you want to go back to the previous screen.
  4. If you do not want to buy the recommended license, click the License Name or Edit icon to check out other options.
  5. The preselected recommended license and other licenses will appear as shown. Select the check box of the license you want and then click Confirm. The selected license will appear in the License Store > Device License > License Selection screen. Click Close if you want to go back to the previous screen.
    The check box of the individual license will be grayed out when the same license in a pack is already selected.
  6. The Shopping Cart screen appears after you click Add to Cart. This example adds a Gold Security pack licenseto the cart. Click Confirm Order to proceed to checkout.
    Click Back to License Store to go back to the license store to continue shopping. Click Remove All Items if you want to remove all of the licenses in the cart. An AdBlock reminder will appear after you click Confirm Order. If you have software that blocks pop-up ads, make sure it is disabled when you make payment.
  7. The Confirm Order screen appears after you click Confirm Order. If you have a coupon code, enter it to receive a discount on the selected license and then click Apply.
    Tick to agree with the terms of Zyxel Online License Store and Privacy Policy
    Click Checkout to continue.
    Click Back to Cart to go back to the Shopping Cart.
  8. The following screen appears. Enter your email address, credit card type, name, credit card number, expiration month/year, and CVC number.
  9. Click Enter VAT ID, and then the following screen appears. Enter your Value-Added Tax ID if your company has registered for the VAT system. Click Submit to continue.
  10. After entering all necessary information, click Pay to authenticate the transaction. At the time of writing, alternate payment methods, such as Paypal, Amazon Pay, Wire Transfer, and Giropay, iDEAL, Sofort, WebMoney, and Airpay are accepted.
  11. If the transaction is successful, the following screen will appear. Click Continue to close the window.
  12. Go to the License Store > Order History screen to view the details of your order information.