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Wi-Fi connection unstable when many devices are connected at the same time
Hi, We have been having issue with Wi-Fi connectivity when 30 or more users (devices) are connected simultaneously. There are some rooms that accommodate up to 100 users or more. Those are the only rooms with issues. When we have 10-20 users with their laptops/mobile phones, everything is fine. BUT the issue comes when…
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Slow WebInterface on NWA50AX Pro
Hi, I have a problem with my NWA50AX Pro. Whenever I connect to the (standalone) web interface, the connection is quite slow after login. For example, when I click on Configuration -> Wireless -> AP Management, I get the message "loading". Some menu items load relatively quickly, others sometimes take up to 40-50 seconds.…
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wifi extender
Dear All Hello i have a router NR501 and i need to expand my home wifi What accessories can I use? the surface I have to extend is 250m2 Many Thanks ilario Orlandi
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Android devices cannot connect to the WiFi
Hey Zyxel Team, We are facing an issue with 3 payment terminals(Android devices). Each device cannot connect to the WiFi: it shows "saved" beside the SSID but it doesn't connect. When I click on connect, it briefly shows "connecting" and then "saved". Any recommendations, or experiences with similar issues? I compared it…
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ZyXEL NBG4604 - changing System Operation Mode to Access Point
I have a ZyXEL NBG4604 that I am trying to configure as an Access Point... I've looked at the manual and it suggests that, via the web interface, I should be able to toggle between Router mode and Access Point mode from the Sys Op Mode section... But when I go there, the Access Point option is grey out and I can't select…
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Where to purchase ceiling mounting hardware for NWA210AX
We've moved several offices recently and found that the ceiling mounting accessories / hardware for our NWA210AX APs have been either lost of left behind. Are we able to purchase them separately anywhere at all? Thanks! -Alex
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Channel utilization missing from the SNMP MIB?
Is there a good reason that the channel utilisation (for each channel) figure doesn't appear to be available in the SNMP MIB? I've had a good search for it and drawn a blank. If I've missed it then can someone advise the OID? Specifically I'm using WAX510D access points but I expect it applies to all of the models that…
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Need to roll back firmware
We have 2 NWA50AX units, one directly connected to our lan and the other working as an 'extender' We are running on F/W v6.29(ABYW.0) Our connection is very stable and the old Cisco WLAN unit worked fine. Have replaced and extended the network with this new kit. Now the WiFi is rarely working, our customers and staff…
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hello i buy a wireless adapter NWD7605 and it s impossible to detect wifi 6g
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Wireless bridge trouble with nwa55axe and nwa5123ni
I bought an nwa55axe to try to create a wds bridge with a previously existing nwa5123ni, which is connected to a wired network. After following the guide, what I am seeing is that the nwa5123ni, configured as ap root, shows the nwa55axe connected in wds, but with a signal strength of -95db, regardless of their distance.…
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NWA50AX - %DHCP-I-OPTNWRNGVAL: Value 548 received in DHCP option 57 from MAC is lo
Full warning message is: %DHCP-I-OPTNWRNGVAL: Value 548 received in DHCP option 57 from MAC **** is lower than standard 576 I am getting these messages from my Cisco switch (SG350), which acts as L3 router with DHCP server, and all apply from the NWA50AX access points only. Still no problem; they do get their IP and…
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Using NWA1123-ACv2 to build a mesh
Hi, I have one NWA1123-ACv2 which I am using as a wifi access point. It is wired to my ISP router that provides the gateway to the internet. I would like to add two new APs to extend wifi coverage in my house on the same SSID. I would like to reuse the ACv2 if possible. I understand that the ACv2 is now replaced by the…
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Setup Standalone Mode - WiFi 7 | BE1100
Hello community. I'm trying in vain to get into standalone mode for the initial setup. I don't need NCC. I'm using a 5G modem from ZTE in bridge mode and the AP is connected behind it. The Zyxel WiFi with the 4 digits of the MAC address is displayed. However, it doesn't allow a connection. Connection via Ethernet is…
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Port Forwarding configuration
Dear Zyxel community, I have some difficulties to configure my rooteur FWA710 as I want. This is my use case : Rooter FWA710 are connected to an Ethernet switch linked to a data acquisition system (192.168.11.40) and remote hard reboot system (192.168.11.100). I would like to have a remote access trought the rooter to my…
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Transfer rate between a device and an AP.
How can I measure the transfer rate between a device and an AP?
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ping is too high
Sometimes ping reaches 1000 levels. How can I lower this?
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Suitable Ethernet switches for an NWA50AX installation
It was really easy setting my network with three of these units (all wired) but each of them had an ethernet switch before it and I eventually found out that this was the cause of the problems I was experiencing. (I have a TP link Gigabit unmanaged switch before each one). Can someone point me in the direction of what I…
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Maybe DNS issue with vlan on WIFI
Hello, I did some network segmentation last week. Vlan 1 is still the server and printer vlan Vlan 2 is the computer vlan Everything's OK when I'm wired. But when I'm connected by wifi on vlan2 (ssid with pvid 2) I have GPO problems or I'm told there's a dns problem. To test this, I created two rules on my USG that open…
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Can't locate Google Home on same AP
Hi, I've recently set up two WBE660S access points on my home network, which has multiple Google Home devices. The Home app on my phone is unable to find devices connected to the same AP as the phone, but is able to find devices connected to the other AP. My understanding is that Google Home uses broadcast or multicast…
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Does AX5400 "require" antennas?
We purchased an AX5400. All ads and photos show it without antennas, yet, antennas are listed as available. The documentation does not specifically say if they are "required" or not. We previously had a WAC6550 and while it could accept antennas, they weren't required and its range was adequate. So, does the AX5400 have…
