no MLO on 2.4GHz

BenHead

I've noticed the following in my WBE660S logs:

Interface: wlan-1-3 MLO disable, reason: Unsupported radio mode option..

I've also noticed that my WiFi 7 clients won't do MLO with the 2.4 GHz band, though it works great for 5 and 6 GHz. I assume from the message that some option I'm using on 2.4 GHz (but not on 5 or 6 GHz) is incompatible with MLO, but I don't know which, and I haven't been able to find any documentation explaining it. Thoughts?

Thanks.

Zyxel_Melen

Hi @BenHead,

This seems like the 2.4G radio mode has been changed to an option that is not 802.11be or auto.

Could you help check this setting and adjust it? If your configuration is correct, could you help enable Zyxel support access so we can check? You may reference this FAQ to enable it.

https://community.zyxel.com/en/discussion/14234/nebula-how-to-turn-on-zyxel-support-access

Zyxel_Melen

Hi @BenHead,

This seems like the 2.4G radio mode has been changed to an option that is not 802.11be or auto.

Could you help check this setting and adjust it? If your configuration is correct, could you help enable Zyxel support access so we can check? You may reference this FAQ to enable it.

https://community.zyxel.com/en/discussion/14234/nebula-how-to-turn-on-zyxel-support-access

BenHead

Yes, that was it. It was set to 802.11ax. I switched it to Auto and everything is working as expected now. Thanks!