FWA710 - This device is managed by Nebula ?

ITSBROWN
ITSBROWN Posts: 2  Freshman Member

Hi

Just picked up a FWA710 but I get an error code when trying to log in. It seems the device is managed by "Nebula" and I'm unable to use the username and password on the back on the device to sign in.

Can this Nebula thing be removed?

I would like to use the device as a stand alone device.

FWA710

Serial number: S230Z17015056

MAC: 78C57D19DE50

I am currently unable to login with the username and password on the back of the device (I have reset the device three times)

Because I'm unable to log in I'm also unable to get the diagnostic file.

Many thanks in advance to Zyxel Support!