GS1920-24 stuck in self-diagnostics
Hello,
I have a GS1920-24 switch that is now stuck in self-diagnostics mode.
The PWR LED is solid, and the SYS LED is blinking.
I can't get any response on any port (link down), and it's been running for a few hours like that.
The problem started to happen after a power cycle.
What can I do?
I have a GS1920-24 switch that is now stuck in self-diagnostics mode.
The PWR LED is solid, and the SYS LED is blinking.
I can't get any response on any port (link down), and it's been running for a few hours like that.
The problem started to happen after a power cycle.
What can I do?
0
All Replies
-
HI @Maxime,
Welcome to Zyxel community!
According to your description, this looks like hardware issue.
I recommend you to find your reseller to go RMA process.
Zyxel Melen0
Categories
- All Categories
- 438 Beta Program
- 2.7K Nebula
- 188 Nebula Ideas
- 121 Nebula Status and Incidents
- 6.2K Security
- 454 USG FLEX H Series
- 303 Security Ideas
- 1.6K Switch
- 81 Switch Ideas
- 1.3K Wireless
- 44 Wireless Ideas
- 6.8K Consumer Product
- 278 Service & License
- 435 News and Release
- 88 Security Advisories
- 31 Education Center
- 10 [Campaign] Zyxel Network Detective
- 4.2K FAQ
- 34 Documents
- 34 Nebula Monthly Express
- 85 About Community
- 91 Security Highlight