GS1920-24 stuck in self-diagnostics

Maxime Posts: 1
edited August 2022 in Switch
I have a GS1920-24 switch that is now stuck in self-diagnostics mode.
The PWR LED is solid, and the SYS LED is blinking.
I can't get any response on any port (link down), and it's been running for a few hours like that.
The problem started to happen after a power cycle.

What can I do?

All Replies

  • Zyxel_Melen
    Zyxel_Melen Posts: 1,639  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer
    HI @Maxime,

    Welcome to Zyxel community!

    According to your description, this looks like hardware issue. 
    I recommend you to find your reseller to go RMA process.

    Zyxel Melen