GS1920-24 stuck in self-diagnostics
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Hello,
I have a GS1920-24 switch that is now stuck in self-diagnostics mode.
The PWR LED is solid, and the SYS LED is blinking.
I can't get any response on any port (link down), and it's been running for a few hours like that.
The problem started to happen after a power cycle.
What can I do?
I have a GS1920-24 switch that is now stuck in self-diagnostics mode.
The PWR LED is solid, and the SYS LED is blinking.
I can't get any response on any port (link down), and it's been running for a few hours like that.
The problem started to happen after a power cycle.
What can I do?
0
All Replies
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HI @Maxime,
Welcome to Zyxel community!
According to your description, this looks like hardware issue.
I recommend you to find your reseller to go RMA process.
Zyxel Melen0
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