License registered on a wrong account

PAD
PAD Posts: 1
edited April 2021 in Security
Hello
I have 2 Zyxel portal accounts and I have registered a licence on the wrong one.
Is it possible to unregister the licence ? (it's not linked)
Thank you.

All Replies

  • Zyxel_Can
    Zyxel_Can Posts: 342  Zyxel Employee
    Friend Collector First Answer First Comment
    Hi @PAD,

    Can you please share following information with me by private message so I can check that for you?

    1- Purchase order of the license.
    2- Two myZyxel.com accounts.

    Best regards.

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