SSL Inspection and Chrome

Briz

Hi,

i have a USG310 with SSL Inspection,

to many user often browser chrome block navigation  to many sites, with error: ERR_CONNECTION_RESET

it often happens with sites that have version TLS 1.2/1.3

I have read this faq: https://kb.zyxel.com/KB/searchArticle!gwsViewDetail.action?articleOid=016063&lang=EN###

i have applied block to port UDP 443 but not work

With Internete Explore navigation work fine for same sites.

Briz

After update to last firmware 4.62(AAPJ.0), the problem seems to be fixed
Thanks

Zyxel_Can

Hi @Briz,

 

Can you please share some information with us;

 

1 - Can you please tell me the website URL that users experiencing ERR_CONNECTION_RESET error message with Google Chrome browser?

2 – Can you please provide screenshot for Google Chrome browser’s ERR_CONNECTION_RESET ?

 

I would like to test that symptom here.

 

Best regards.

Briz

Hi @Zyxel_Can,

the example url is:

www . bosettiegatti . eu

Some time i have also different simil error

Briz

After update to last firmware 4.62(AAPJ.0), the problem seems to be fixed
Thanks