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JeffHodson
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I purchased and activated a 1year UTM Security Pack for my USG310. License activated but when I try to link to the device it says 'No compatible product'.
Any ideas on what I did wrong?
Any ideas on what I did wrong?
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All Replies
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Hi @JeffHodson,
Can you please share some information with us;
1- What’s the firmware version of USG310?
2- If it’s not 4.62, please update it to latest version.
3- If symptom still exists, please send Serial Number of USG310 and license key to me by private message.
Best regards.
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