How do I completely remove Secuextender IPSec for Windows

Allynmey Posts: 2
First Anniversary
edited April 2021 in Security
A client typed in the wrong password and it was cached. Now I can't get the VPN client to show a login dialog box and hence, can't log in.

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  • Zyxel_Can
    Zyxel_Can Posts: 342  Zyxel Employee
    Friend Collector First Answer First Comment

    Hi @Allynmey,


    Can you please share some information with us;


    1-    Did that issue occur in ZyWALL SecuExtender or ZyWALL IPSec VPN Client software?

    2-    Can you please share screenshot for this issue?

    3-    Did you try to uninstall(with Windows built-in software uninstaller) the software and install again?

    4-    Did you try to use software uninstaller tool(different than Windows built-in software uninstaller) to uninstall the software?


    Best regards.

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