Lockout user

ITserve Posts: 1  Freshman Member
First Anniversary
edited April 2021 in Security
Dear community,

I have a USG60 with a locked out WAN ip adress, but when i try to unlock it the putty says can't unlock user from  xxxxxx WANIP. I did the following:
configure terminal 
show lockout-users (this finds 1 IP)
unlock lock-out-users WANIP 

then it says cant unlock user from WANIP.

somebody has a solution?

All Replies

  • Zyxel_Charlie
    Zyxel_Charlie Posts: 1,034  Zyxel Employee
    First Anniversary Friend Collector First Answer First Comment
    Does the issue occur every time?
    After the message shows"cant unlock user from WANIP", can you login with the account via GUI?
    I tested this feature locally without any issue.

    If the message display"cant unlock user from WANIP."~~It's probably, the account already been unlocked by system. 

Security Highlight