SecuReporter Upload fail and not using the routing rule
On USG40 V4.62
So SecuReporter was working then this happened (SecuReporter Upload fail) the USG should use this rule to go out on.
https://community.zyxel.com/en/discussion/comment/31028/#Comment_31028
Geo IP still updates fine with this rule but SecuReporter thinks it knows best and goes out OPT and not VLAN443 and fails
All Replies
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Hi @PeterUK,
We’d like to check this symptom further with you, can you share some info with us?
1. The screenshot of error message
2. The output of Monitor > Log > Category: myZyxel.com
3. USG40’s S/N and MAC address (you may give this info to us via private message)
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Hi @PeterUK,
We checked your device was communicating with SecuReporter 2 May 2021 20:12:15(GMT+8) for the last time.
Did you change any configuration in your USG40?
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No changes to the USG40 that would cause this I can still do a Geo IP updates and Device registration refresh without timeout.
You should be able to setup a setup your end with the following
Due to the way real DMZ and NAT setup works direct incoming packets to the OPT is limited to VPN, ICMP and DHCP this is why when the USG tries going out OPT it will never work however a PC at 192.168.255.193 is NAT from LAN1 to OPT outgoing traffic goes out OPT and the incoming comings in on WAN1 of the bridge. I also can't do trunk only VLAN443 it needs to be VLAN443 and OPT as with just VLAN443 when a In bound ICMP comes in on OPT the reply should go out OPT but goes out VLAN443.
None of which matters because the USG should follow this rule.
https://us.v-cdn.net/6029482/uploads/editor/sg/cibkylzqkarf.png
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So after a reboot due to another problem which fixed that now the Device registration refresh fail so I change the routeing rule for source any:
So now I think SecuReporter Upload is working but may fail if it stops going out VLAN4430 -
I give it some uptime to see if the change still works.1
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