Help function on USG60 not working after firmware upgrade

Options
devau2
devau2 Posts: 11 image  Freshman Member
First Comment Fourth Anniversary
in Security
Hello
Just upgraded my USG60 to firmware 4.62(AAKY.0). Now the built-in help function doesn't work anymore. Click on help buttons give the error "We can’t connect to the server at webhelp.zyxel.comundefined&hash=context.".
Browser cache has been cleared. any ideas?

All Replies

  • PeterUK
    PeterUK Posts: 4,564 image  Guru Member
    250 Answers 2500 Comments Friend Collector Eighth Anniversary
    Options
    So it is.

    Theirs always the User's Guide
    Download Library | ZyXEL
  • devau2
    devau2 Posts: 11 image  Freshman Member
    First Comment Fourth Anniversary
    Options
    Hello PeterUK

    This was not so helpful. I know about the User Guides. But the Web-Helps lead directly to the correct position in the manual. So this *has to* work, because it is a feature!
  • soul
    soul Posts: 29 image  Freshman Member
    First Comment
    Options
    set google dns for your interface
    flush dns and try again

Categories

Security Help Center

EnglishTiếng ViệtРусскийไทย中文（台灣）