After update firmware to 5.00 on my Flex 200 systerm reboot

s4it_federico

I have a USG Flex 200 and after updating the firmware to the latest version 5.00 (ABUI.1), the firewall has become unstable and reboots often randomly

The last disk log:

Last disk log index: 6

Reason: <Continue> Fatal Error Cause System Reboot

Log length: 335/32728

Can you help me better understand how to solve? Thank you

Zyxel_Can

Hi @s4it_federico ,

 

Can you share your startup-config.conf file with me by private message?

 

Also, can you capture the log as in the following video and provide me by private message;

 

https://www.dropbox.com/s/ioxuliuh41tc5h6/collect_console.wmv?dl=0

Zyxel_Can

Hi @s4it_federico,

Do you have any update about this case?
Does your USG FLEX 200 still reboot?

If so, can you please provide me the information I mentioned in the previous post to me by private message?

BigFish

My USGFLEX 200 was upgraded to 5.20(ABUI.0).  I rebooted the unit and now it wont boot back up.  The system LED is just flashing and never boots

Zyxel_Jeff

Hi @BigFish

Please refer to this tutorial to recover your device :

https://community.zyxel.com/en/discussion/12943/recovery-steps-for-usg-flex-atp-series-application-patrol-signature-issue#latest

If it still has a problem, please let us know.