How To Factory Reset Zyxel AP

businessuer
businessuer Posts: 54  Ally Member
I am using  NWA1123-ACv2
I am tried poking in pen and holding it for 10 sec but it doesnt work.
Can anyone advice how to reset it via console or other methods?


All Replies

  • Ace
    Ace Posts: 24  Freshman Member
    Did you register AP on nebula?
    By default AP's NCC discovery is enable and it will keep trying connect to Nebula after factory reset.
    If you don't unregister AP from NCC, it will be managed by NCC again.
  • businessuer
    businessuer Posts: 54  Ally Member
    The problem is that it has difficluty connecting to NCC so we took it down physically to factory reset.
    We plug pen in and it doesnt work.
    We go inside 192.168.1.2 but no option to factory reset.
    Please advice.
  • Ace
    Ace Posts: 24  Freshman Member
    I think device reset to factory default already. Because the AP's default ip is 192.168.1.2 if you don't have DHCP server in networking environment.

    I just plug and play then AP can connect to nebula successfully.
    what's problem you met?
  • businessuer
    businessuer Posts: 54  Ally Member
    Blinking red and green for a long time.
    Go inside 192.168.1.2 dont know how to reset
  • Ace
    Ace Posts: 24  Freshman Member
    I assume your environemt has no DHCP server. because AP keep in 192.168.1.2

    Check your router's ip address and login into AP to configure ip address as same with router's subnet.
    For example:
    router ip address is 192.168.1.254

    You can set AP ip address is 192.168.1.100 mask 255.255.255.0 default gateway 192.168.1.254
    DNS : 8.8.8.8

    It should work.
  • Zyxel_Joslyn
    Zyxel_Joslyn Posts: 346  Zyxel Employee
    Hi @businessuer

    If you used the reset button, after around 10 seconds, the LED will be steady oranage then go to blink green and orange. It means the AP is starting to reset to default.
    If you want to apply the default configuration via GUI, please go to MAINTENANCE > File manager > Configuration File and apply the system-default.conf.

    If you want to apply the default configuration via SSH, please login the AP and apply the below CLI then reboot the AP.
    Router> copy /conf/system-default.conf /conf/startup-config.conf
    Router> reboot


    Joslyn