Zyxel 1920-48HP
Sys light blinking. I have recently inherited a ZyXEL 1920-48HP POE. This is the problem:
https://drive.google.com/file/d/1WrymJrLPBDALaiOyRFdhV5KFwGNnFpuM/view?usp=sharing
(Sorry about the high rez, phone was set to high rez recording)
I'm aware there are no external console ports for this unit, but this looks like other switches I have encountered, some of which had access to console ports internally as long as you had an adapter. Does anyone know if I can get further info from this switch, do a further reset with jumpers inside, or have a factory service manual. This is for a non-profit legal assistance org to the poor, they don't have a huge amount of budget they need their hardwear working. Any help would be super welcome.
-Dave Clark
[email protected]
https://drive.google.com/file/d/1WrymJrLPBDALaiOyRFdhV5KFwGNnFpuM/view?usp=sharing
(Sorry about the high rez, phone was set to high rez recording)
I'm aware there are no external console ports for this unit, but this looks like other switches I have encountered, some of which had access to console ports internally as long as you had an adapter. Does anyone know if I can get further info from this switch, do a further reset with jumpers inside, or have a factory service manual. This is for a non-profit legal assistance org to the poor, they don't have a huge amount of budget they need their hardwear working. Any help would be super welcome.
-Dave Clark
[email protected]
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All Replies
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I guess you already take a full read for the troubleshooting and led explaining section of the user manual...
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Hi @DaveClark,
Welcome to Zyxel community!
I have check you video, this looks like the firmware or configuration were crashed.
You may go RMA process, the contact window is below:
Hope it helps.
Melen0
Master Member
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