USG110 - Power Supply Failure causes to changed Log Settings!

USG_User
USG_User Posts: 329
First Comment First Answer Friend Collector Fourth Anniversary
 Master Member
edited April 2021 in Security
Hi Charlie,
For your information: Today we've got a problem with one of our power supply distributor bank which causes to different power losts at the USG during short time. After replacing the power distributor and rebooting of the USG, it sends alert logs about all blocked webpages (UTM Filter). Checking the log settings (system log) turned out that ALL alert checkboxes in table "Active Log and Akerts" have been activated and we have to disable them now again.
Hope that any other settings are not affected? Will make further checks, but the confidence to the product is decreased a little bit more. :#

Regards
Joerg

Comments

  • USG_User
    USG_User Posts: 329
    First Comment First Answer Friend Collector Fourth Anniversary
     Master Member
    edited April 2018
    Yesterday we've got a planned lost of power supply, where the USG was powered down and rebooted appr. one hour later. All works fine, except the a.m. change of log settings. This change of log settings, where ALL alert checkboxes have been automatically re-activated, appears again!


    This cause to a high amount of warning e-mails. It seems the forgetting of log settings is a bug.

    Our current USG110 firmware reads: V4.30(AAPH.1)ITS-WK51-2018-01-15-180100361

    Cheers
    Joerg
  • Zyxel_Cooldia
    Zyxel_Cooldia Posts: 1,046
    Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 50 Answers 1000 Comments
     Guru Member
    Hi @USG_User,
    The issue has been fixed. i will send you firmware download link via private message.


  • USG_User
    USG_User Posts: 329
    First Comment First Answer Friend Collector Fourth Anniversary
     Master Member
    Thanks Cooldia, we will update our firmware at the next opportunity when our production system is not in use.

Security Highlight