Where is the support/download section for AX7501-B0

monsieur_cedric

Hello,
Having issues with my new AX7501-B0 (10g fiber router): short Lan drops, long Wifi drops (with several devices, even facing the routeur). I would like to know if there is a new firmware to fix these issues or if my routeur is faulty. 
Thanks in advance.

SEJ

Hi,
For the new firmware, it may depends on your supplier.
If your AX7501-B0 comes from ISP, you may need to check with your ISP for new firmware version.

tonygibbs16

Hello @monsieur_cedric

There is some advice at https://support.zyxel.eu/hc/en-us/articles/360019108619-Zyxel-security-advisory-for-DNSpooq which follows what @SEJ said.

There are Downloads and resources also at https://service-provider.zyxel.com/global/en/products/wifi-system/mpro-mesh-wifi-gateways/ax7501-b0

Kind regards, Tony

Alex1964

Can You give me a model name of transciver in AX7501-B0 router please?

Jackmash2

The AX7501-B0 router uses a variety of different transceivers, depending on the specific model and configuration. Some common transceivers used in AX7501-B0 routers include the following:

• Intel X550-AT2 10GBASE-T Ethernet Converged Network Adapter

• Cisco SFP+ 10GBase-SR Transceiver Module

• HP X121 1G SFP LC SX Transceiver

• Juniper Networks EX-SFP-10GE-USR USR 10000Base-X SFP+ Module

 Depending on the model and configuration of your specific router, it may use one or more of these transceivers. 

tonygibbs16

Hi all,

There is now firmware version 5.15(ABPC.1)C0 for AX7501-BO available to download at https://support.zyxel.eu/hc/en-us/articles/360019108619-Zyxel-security-advisory-for-DNSpooq

Kind regards,
     Tony

tonygibbs16

Hi all,

There is now available firmware version
5.17(ABPC.5)C0 available under the Downloads and Resources tab at https://www.zyxel.com/service-provider/emea/en/products/fiber-oltsonts/10g-active-fiber/hgus/ax7501-b-series