USG40 2FA with ClickSend issue

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dpipro
dpipro Posts: 64  ZCNE Certified
First Anniversary ZCNE Switch Level 1 Certification - 2020 ZCNE Nebula Level 1 Certification - 2020 ZCNE Security Level 1 Certification - 2019
Hello,

The 2FA email-to-SMS is not working, the Clicksend receives the email from the appliance but, aparently without body (message empty)



I think the SMS and the 2FA authentication are set correctly. I even try to configure the message as simple as possible (=teste) but the issue remains.







Anyone had a similar issue? Thank you

Best regards

All Replies

  • MJStar
    MJStar Posts: 34  Freshman Member
    First Anniversary 10 Comments Friend Collector First Answer
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    Hello,
    What firmware version you are running on USG40 now?
  • dpipro
    dpipro Posts: 64  ZCNE Certified
    First Anniversary ZCNE Switch Level 1 Certification - 2020 ZCNE Nebula Level 1 Certification - 2020 ZCNE Security Level 1 Certification - 2019
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    MJStar said:
    Hello,
    What firmware version you are running on USG40 now?
    Hi MJStar,

    4.65p1

    Thank you
    Best regards
  • CHS
    CHS Posts: 181  Master Member
    First Anniversary 10 Comments Friend Collector First Answer
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    You may refer to this thread. Should be the same reason.

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