[RESOLVED] NXC2500 v4.30 - Firmware update

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ssanseverino
ssanseverino Posts: 3
Friend Collector
edited May 21 in Wireless
Hi,

I want to update my ZyXel NXC 2500 - wireless lan controller.

ZyXel NXC 2500 Firmware:
     -Start module: V1.03
     -Current version: V4.30(AAIG.0)
     -Release date: 2016-07-05

The ZyXel is registered in the "myzyxel.com" platform but it does not appear in the "Firmware download" tab (this hardware may not be supported by this platform).

In "ZyXel.com" there is the latest firmware for my equipment:
     -Version 6.10 (AAIG.2) C0
     -Version 6.10 (AAIG.1) C0
     -Version 6.10 (AAIG.0) C0
In the note for each version, the part "6 - Read me first before upgrading" is empty.



Can I do a big update from "current V4.30(AAIG.0)" to the latest "version 6.10 (AAIG.2) C0 or I need to make small update between other versions for the compatibility?

Thank's for your help

Best Answers

  • mMontana
    mMontana Posts: 1,340  Guru Member
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    edited September 2021 Answer ✓
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    Is your device running or it's a.. "starting" controller?
    If it's running, how many AP's is managing? Can you afford a downtime of 1-3 hours after the update?

    The whole firmware history of NXC2500 can be found here.
    With all the release notes.

  • mMontana
    mMontana Posts: 1,340  Guru Member
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    Assuming to have all the firmwares downloaded into your computer, maybe with only 8 APs the effective downtime will be less than 1h our, but... I personally consider also the testing, therefore 1h par update seems a small understatement. 1.5h fit a bit better, IMVHO.

    I'd go with this sequence:
    4.30 -> 5.00 -> 5.40 -> 6.00 -> 6.10 AAIG2.
    Don't forget to update all APs firmware at every step.

    Feel free to have any "staging" time among upgrades.
«1

All Replies

  • mMontana
    mMontana Posts: 1,340  Guru Member
    First Anniversary 10 Comments Friend Collector First Answer
    edited September 2021 Answer ✓
    Options
    Is your device running or it's a.. "starting" controller?
    If it's running, how many AP's is managing? Can you afford a downtime of 1-3 hours after the update?

    The whole firmware history of NXC2500 can be found here.
    With all the release notes.

  • ssanseverino
    ssanseverino Posts: 3
    Friend Collector
    edited September 2021
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    mMontana said:
    Is your device running or it's a.. "starting" controller?
    If it's running, how many AP's is managing? Can you afford a downtime of 1-3 hours after the update?

    The whole firmware history of NXC2500 can be found here.
    With all the release notes.

    Hy mMontana, 

    Thank's for your help, 
    It's a running device with 8 APS running 
    it's possible to downtime for me 1 hours per days.

    Regard
  • mMontana
    mMontana Posts: 1,340  Guru Member
    First Anniversary 10 Comments Friend Collector First Answer
    Answer ✓
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    Assuming to have all the firmwares downloaded into your computer, maybe with only 8 APs the effective downtime will be less than 1h our, but... I personally consider also the testing, therefore 1h par update seems a small understatement. 1.5h fit a bit better, IMVHO.

    I'd go with this sequence:
    4.30 -> 5.00 -> 5.40 -> 6.00 -> 6.10 AAIG2.
    Don't forget to update all APs firmware at every step.

    Feel free to have any "staging" time among upgrades.
  • Zyxel_Silvia
    Zyxel_Silvia Posts: 77  Zyxel Employee
    Friend Collector First Answer
    edited September 2021
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    Hi @ssanseverino ,

     

    Yes, you can upgrade firmware from V4.30 to V6.10,

    Here is the official download library of NXC2500 firmware V6.10 : https://www.zyxel.com/uk/en/support/download_library/product/nxc2500_14.shtml?c=uk&l=en&pid=20120903182114&tab=Firmware&pname=NXC2500&mtname=Firmware

    Our device will have the mechanism of firmware recovery to the last good if they meet the problem applying new firmware.

     That is, if there is anything problem when upgrading to V6.10, system will return to the last good firmware (in your case is V4.30).

     

    If you have further questions, please feel free to contract us.

    Wish you a nice day.

     

    Silvia

     


  • mMontana
    mMontana Posts: 1,340  Guru Member
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    @Zyxel_Silvia the user that made the question was @ssanseverino...
  • Zyxel_Silvia
    Zyxel_Silvia Posts: 77  Zyxel Employee
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    Thank you  @mMontana. :)



  • mMontana
    mMontana Posts: 1,340  Guru Member
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    I'm really sorry to see that currently ftp.zyxel.com and ftp2.zyxel.com are refusing connection from the public.
  • Zyxel_Silvia
    Zyxel_Silvia Posts: 77  Zyxel Employee
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    Hi @mMontana,

    We would like to know where did you find this messenger.

    Silvia
  • mMontana
    mMontana Posts: 1,340  Guru Member
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    From my FTP client. It receives "ECONNREFUSED" when trying to connect.

  • Zyxel_Silvia
    Zyxel_Silvia Posts: 77  Zyxel Employee
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    @mMontana,

    Yes, we disabled FTP.
    Please download the file in download library.
    Thank you for your sharing and wish a nice day.

    Silvia