Problem with Dongle E3276s-150

Herrmann

I have a USG60W with V4.25(AAKZ.1) running.
The Dongle "Huawei E3276s-150" is detected as "Huawei E303/E3131 (CDC-ECM)" which is wrong.
I also cannot configure the dongle because several paragraphs are missing in the GUI - for example there is no field to enter a PIN or APN.
"Mobile Broadband Dongle Support Update" is Version 1.06
Dongle is listed within the compability-Excel-Sheet for USG60W.
Also tried by updating USG60W so firmware V4.31(AAKZ.0) but dongle still is detected wrongly.


To make shure the dongle is ok I checked the hilink-API:
http://192.168.1.1/api/device/information.html

<?xml version="1.0" encoding="UTF-8"?>
<response>
<DeviceName>E3276</DeviceName>
<SerialNumber>A3FDWC2360903400</SerialNumber>
<Imei>823788014723512</Imei>
<Imsi>272014217000465</Imsi>
<Iccid>824821000838591958FF</Iccid>
<Msisdn>+4917600000000</Msisdn>
<HardwareVersion>CH1E3276SM</HardwareVersion>
<SoftwareVersion>22.262.03.00.00</SoftwareVersion>
<WebUIVersion>12.003.05.00.414</WebUIVersion>
<MacAddress1>00:0D:87:8E:4B:AC</MacAddress1>
<MacAddress2></MacAddress2>
<ProductFamily>LTE</ProductFamily>
<Classify>DataCard</Classify>
</response>

The attribute DeviceName clearly says "E3276". How can I get the dongle to work?
I would be very grateful!

Kind regards
Hans Herrmann

Zyxel_Cooldia

Hi @Herrmann,
We test this dongle on local lab, it can get correct device name and access to Internet successfully.
But the version is 21.436.03.00.00, it is different than your dongle version 22.262.03.00.00
Can you plug this dongle to device and send me the remote access to this device by private message.

appavito

i have the same problem !!! can you help me?

Zyxel_Jerry

Hi @appavito

Welcome to Zyxel community

What model of device and firmware are you current using?

What dongle type and its version are you current using ?

Can you provide more details about it?