ZDL4.70 AAPI.0 - USG210 - SSLVPN disconnect right after connection

OTADMIN

Hey,

last night the auto update installed the latest version of the firmware.
This morning the SSLVPN doesn't work anymore.
The users gets disconnected right after connection.

Is there a solution to solve this without rebooting the firewall, or put it back to the old firmware?
We are on the start of our work day, + 100 users are connected to the firewall.
And a lot are working from home due to covid.

Thanks a lot for the tips!!

Greetings
Stef

mMontana

Your device should have a double partition, and if managed correctly you should have version 4.65P1 in your "standby" partition.

OTADMIN

@mMontana that is correct, but can I activate the standby partition without rebooting the firewall? Never done that before.

mMontana

AFAIK no way. Sometimes 10 minutes of downtime is better than no service at all.

Ensure yourself that standby partition have the version you need.

OTADMIN

Oké, thanks.
I will wait until this evening to reboot.
The VPN problem is not big enough to disconnect the internet for that periode.
Maybe the reboot will solve the problem, otherwise the standby partition will do it.

Greetings

mMontana

I updated today 6 devices. 3 rebooted, 3 pending...

OTADMIN

Reboot didn't help
So i changed to 4.65P1, and now it works again.
Disabled the auto update
Hope the problem will be fixed in the next update.
Thanx

mMontana

Sorry to read that. Did you take a read on release notes?

Zyxel_Stanley

Hi @OTADMIN
I have a tested in 4.65P1 firmware, and SSL VPN tunnel seems works without problem.
I will send you private message for further check this issue directly. 

jonatan

I updated my USG 310 gateway to firmware 4.70, everything is fine with ssl vpn. Users connect without problems.

Asgatlat

hi everyone.
is another person had this problem ? i'm affraid to update to 4.70 (i'm on 4.65 P1)