Mounting brackets for Zyxel GS1100-16

giorg
giorg Posts: 1
edited August 2022 in Switch
Hello,

I am trying to mount my Zyxel GS1100-16 to a 10" rack. The router came with a mounting kit for 19" racks. Where can I find shorter brackets for GS1100-16 ? I think there is a Zyxel part, 1-004-05900005, that should work but I can not locate it in Greece where I live or in European Union. I bought the switch more than 2 years ago.

Thanks

All Replies

  • Zyxel_Jonas
    Zyxel_Jonas Posts: 289
    5 Answers First Comment Friend Collector Fourth Anniversary
     Zyxel Employee
    Hi @giorg,

    Welcome to Zyxel community!

    As the switch was bought for more than 2 years, it's already exceeded our 6 months warranty. 

    Please refer to the link below to request an RMA case, so we could send an offer for the rack mount kit to you.
    How do I claim warranty service for my Zyxel product? (RMA-Process) – Zyxel Support Campus EMEA

    Tips: 
    If the switch is still under warranty, also need to create an RMA case and send us the purchase invoice to verify that the device was purchased within 6 months and confirm the mounting brackets were missing in the box.

    Hope it helps
    Jonas,