USG310 - bundle licence period

Przemek Posts: 23  Freshman Member
My USG 310 suddenly died and have to send it to repair. What with bundle licence I activated with it month ago? It will last during out of service period?
I bought new fw as replacement and USG310 will stay as backup hardware in cabinet.
Is there any way to suspend it until it will be used again?

All Replies

  • lalaland
    lalaland Posts: 73  Ally Member
    Please don't activate UTM license. It is unable to suspend once it is activated.
  • Zyxel_Stanley
    Zyxel_Stanley Posts: 1,079  Zyxel Employee
    Hi @Przemek
    If you send your device to RMA, you will receive a backup until. Then you can transfer all of your exist licenses from old unit to backup until.

    But if you purchased a new hardware to replace old USG310, you can migrate your USG310 license to FLEX.(per Flex allowed to migration for once only)

  • Przemek
    Przemek Posts: 23  Freshman Member
    I've bought USG FLEX 700 with licence bundle. If I migrate licences from USG310 it will extend licences on FLEX 700 or replace them? I have 396 days left on FLEX 700 and 290 days on USG310 to be transfered. I wish after this operation I can get 396 + 290 on FLEX 700 but I'm not sure if it will work like that.

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