USG310 - bundle licence period

Przemek

My USG 310 suddenly died and have to send it to repair. What with bundle licence I activated with it month ago? It will last during out of service period?

I bought new fw as replacement and USG310 will stay as backup hardware in cabinet.

Is there any way to suspend it until it will be used again?

lalaland

Please don't activate UTM license. It is unable to suspend once it is activated.

Zyxel_Stanley

Hi @Przemek
If you send your device to RMA, you will receive a backup until. Then you can transfer all of your exist licenses from old unit to backup until.

But if you purchased a new hardware to replace old USG310, you can migrate your USG310 license to FLEX.(per Flex allowed to migration for once only)

Przemek

I've bought USG FLEX 700 with licence bundle. If I migrate licences from USG310 it will extend licences on FLEX 700 or replace them? I have 396 days left on FLEX 700 and 290 days on USG310 to be transfered. I wish after this operation I can get 396 + 290 on FLEX 700 but I'm not sure if it will work like that.