GS1900-24 firmware 2.70(AAHL.0)C0 endless login redirects

Zyxel_Jonas

Hi @bgfrayman,

Welcome to Zyxel Community!
I'll PM to you the GS1900-8 beta firmware.

The permanent solution for the login problem is already in progress.
We will have it updated once the official firmware was released.

P.S.
login with SSH is always working for me, but can't change the config, there are only show (cisco like) commands, but no configure

I would like to inform that GS1900 series is a WEB smart-managed switch, the configuration could only be customized via web GUI.

For a managed switch, you may refer to our Layer 2+ or higher entry-level switch.
This is our global link for reference. 

Sorry for the inconvenience.
Jonas,

Dennikat

Good morning,

after I updated from 2.60 to 2.70 the day before yesterday, all POE supply is interrupted daily. Only the LINKs light up, POE does not. I look on the WebGUI also no device (several WLAN APs, Raspberrys) is supplied with power anymore.

If I restart the switch or deactivate-activate the POE supply, it works again.

I have a GS1900-24HP in use.

Many greetings

Dennis

perra2v

regarding 2.70 It seems that the alignment in the graphic is broken too, ledlight and connector is mis aligned in firefox, 2.60 AAHL.4 works fine .1900-24 switch

thecode

perra2v said:

regarding 2.70 It seems that the alignment in the graphic is broken too, ledlight and connector is mis aligned in firefox, 2.60 AAHL.4 works fine .1900-24 switch

The switch image uses a different size, just clear cache or force refresh and it will be aligned

Marco76

Zyxel_Jonas said:

Hello guys,

Thanks for sharing the information.
I would like to inform that we had released a datecode beta firmware fixed for this problem.

I'll PM you guys the fixed datecode as follows:
@Joulinar GS1900-8HP
@AdamP GS1900-24E
@SpinningGlobe GS1900-24HP

Steps to replicate the problem:
1. HTTP/HTTPS Session Timeout set to 1 minute.
2. Click the "Logout" button or save then reboot.
3. Login via web GUI, and then close the browser. (Don't need to logout)
4. Wait for more than 1 minute. (Follow by the session timeout settings)
5. Open the browser and login. 
6. Click “Getting Started”, "Ignore" or “Status” which may lead you to the dashboard will have you automatically logout.

PS: Thanks for @thecode supporting to verify the datecode. 
Sorry for the inconvenience.
Jonas,

Same here for a GS1900-24E

I haven't set up SSH or telnet....
Can I have access to the beta firmware?

To install it I have to reset the switch?

Or simply reboot it?

Thanks

Marco

Marco76

Marco76 said:

Zyxel_Jonas said:

Hello guys,

Thanks for sharing the information.
I would like to inform that we had released a datecode beta firmware fixed for this problem.

I'll PM you guys the fixed datecode as follows:
@Joulinar GS1900-8HP
@AdamP GS1900-24E
@SpinningGlobe GS1900-24HP

Steps to replicate the problem:
1. HTTP/HTTPS Session Timeout set to 1 minute.
2. Click the "Logout" button or save then reboot.
3. Login via web GUI, and then close the browser. (Don't need to logout)
4. Wait for more than 1 minute. (Follow by the session timeout settings)
5. Open the browser and login. 
6. Click “Getting Started”, "Ignore" or “Status” which may lead you to the dashboard will have you automatically logout.

PS: Thanks for @thecode supporting to verify the datecode. 
Sorry for the inconvenience.
Jonas,

Same here for a GS1900-24E

I haven't set up SSH or telnet....
Can I have access to the beta firmware?

To install it I have to reset the switch?

Or simply reboot it?

Thanks

Marco

Anyone can help me?

Tried "downgrading" the firmware to version GS1900-24E_2.60(AAHK.4)C0 using the ZON Utility but I get a "Fail to update firmware { Set error }" message.

Thanks a lot

Marco

P.S. switch S/N: S213C33000622 hw 1.0

Marco76

Marco76 said:

Marco76 said:

Zyxel_Jonas said:

Hello guys,

Thanks for sharing the information.
I would like to inform that we had released a datecode beta firmware fixed for this problem.

I'll PM you guys the fixed datecode as follows:
@Joulinar GS1900-8HP
@AdamP GS1900-24E
@SpinningGlobe GS1900-24HP

Steps to replicate the problem:
1. HTTP/HTTPS Session Timeout set to 1 minute.
2. Click the "Logout" button or save then reboot.
3. Login via web GUI, and then close the browser. (Don't need to logout)
4. Wait for more than 1 minute. (Follow by the session timeout settings)
5. Open the browser and login. 
6. Click “Getting Started”, "Ignore" or “Status” which may lead you to the dashboard will have you automatically logout.

PS: Thanks for @thecode supporting to verify the datecode. 
Sorry for the inconvenience.
Jonas,

Same here for a GS1900-24E

I haven't set up SSH or telnet....
Can I have access to the beta firmware?

To install it I have to reset the switch?

Or simply reboot it?

Thanks

Marco

Anyone can help me?

Tried "downgrading" the firmware to version GS1900-24E_2.60(AAHK.4)C0 using the ZON Utility but I get a "Fail to update firmware { Set error }" message.

Thanks a lot

Marco

P.S. switch S/N: S213C33000622 hw 1.0

Zyxel_Jonas helped me!

Thanks!

uniquenameLT20char

It's been nearly a month.  Any update on a Firmware Release that fixes this?
Having to reboot every time we need access to the web gui is pretty significant hurtle on an active network.
Today I've got a GS1900-8, which I dutifully upgraded to latest before setting up VLANs for a new deployment, only to have it lock me out during post-deployment edits.
Not yet sure if I've broken any of the others (various models) that we maintain.

Zyxel_Jonas

Hi @Marco76,

» show previous quotes

Anyone can help me?

Tried "downgrading" the firmware to version GS1900-24E_2.60(AAHK.4)C0 using the ZON Utility but I get a "Fail to update firmware { Set error }" message.

Thanks a lot

Marco

P.S. switch S/N: S213C33000622 hw 1.0

Sorry for the delay.
I've tried downgrading from 2.70P0 to 2.60P4 using ZON utility and working fine.

Could you check the file size of firmware 2.60 P4 you've got, it should be 6,718KB (after unzipped)
Or you may use the firmware in the attached file, please remember to unzip it.

If the problem still exists, please share a screenshot of the error message.

Thanks
Jonas,

Zyxel_Jonas

Hi @uniquenameLT20char,

Welcome to Zyxel Community!

It's been nearly a month.  Any update on a Firmware Release that fixes this?
Having to reboot every time we need access to the web gui is pretty significant hurtle on an active network.
Today I've got a GS1900-8, which I dutifully upgraded to latest before setting up VLANs for a new deployment, only to have it lock me out during post-deployment edits.
Not yet sure if I've broken any of the others (various models) that we maintain.

Thank you for contacting Zyxel.
For the reported login issue, it is already fixed with beta firmware which is available upon request. We have recently received cases on PoE issue on the same V.270 firmware which we are still investigating internally. We apologize for the inconveniences raised, but once we have done a thorough investigation on its root cause, we will combine both fixes in the same formal patch release so it can minimize the FW migration path.
We'll make a formal announcement once the official firmware is available.

Jonas,