How can i see my invoices in the MyZyxel portal?

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JoshuaWH
JoshuaWH Posts: 2 image  Freshman Member
First Anniversary
edited August 2022 in Service & License
Hi, I recently purchased a license for my firewall and i want to be able to see the invoice.

Accepted Solution

  • Zyxel_Vic
    Zyxel_Vic Posts: 323 image  Zyxel Employee
    25 Answers First Comment Friend Collector Eighth Anniversary
    Answer ✓
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    Hi @JoshuaWH
    If you purchased license from Marketplace, you should get the invoice from Marketplace directly. Of can you give me the order number so that we can help on this?

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  • Zyxel_Vic
    Zyxel_Vic Posts: 323 image  Zyxel Employee
    25 Answers First Comment Friend Collector Eighth Anniversary
    Answer ✓
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    Hi @JoshuaWH
    If you purchased license from Marketplace, you should get the invoice from Marketplace directly. Of can you give me the order number so that we can help on this?
  • JoshuaWH
    JoshuaWH Posts: 2 image  Freshman Member
    First Anniversary
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    Ah i see the invoice comes from zyxel marketplace. I assume you cannot view them in the portal in that case? - I've got the invoice now btw, thanks.

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