myZyxel portal

marzio_antonioli
marzio_antonioli Posts: 1
First Anniversary
edited August 2022 in Service & License
Hello,

I have many devices registered under my profile in myZyxel Portal.
Now I need to give the control of one of these devices to another user external from my company.
How can I trasfer to him the whole device management without allowing him to see my other devices?


Thanks for your help.

All Replies

  • Zyxel_Stanley
    Zyxel_Stanley Posts: 1,366  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer
    Hi @marzio_antonioli
    (1) You can ask user login to Mzyxel.com first and keep the login session.
    (2) Ask user login to the device WebGUI which you would like to transfer.
    (3) Go to Configuration > Licensing > Registration and click "portal.myzyxel.com" hyper link.

    (4) Browser will redirect to Device Registration page, and auto fill device MAC/Serial Number. After clicking submit button, device will transfer to new account.

Service & License Help Center