I purchased A/V package. Got notification that it's been activated, yet nothing on appliance.

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Carl
Carl Posts: 3 image  Freshman Member
edited August 2022 in Service & License
The serial number is correct.  But services have not been activated.



Best Answers

  • Zyxel_Jeff
    Zyxel_Jeff Posts: 1,390 image  Zyxel Employee
    100 Answers 500 Comments Friend Collector Fifth Anniversary
    Answer ✓

    Hi @Carl

    Please navigate to Web-GUI path: CONFIGURATION-> Licensing->Registration->Service-> To press “Service License Refresh” button to refresh your license services.


    After that, please check your license services status if are activated :) .
  • Carl
    Carl Posts: 3 image  Freshman Member
    Answer ✓
    Thank you!!!!!!!  =)

All Replies

  • Zyxel_Jeff
    Zyxel_Jeff Posts: 1,390 image  Zyxel Employee
    100 Answers 500 Comments Friend Collector Fifth Anniversary
    Answer ✓

    Hi @Carl

    Please navigate to Web-GUI path: CONFIGURATION-> Licensing->Registration->Service-> To press “Service License Refresh” button to refresh your license services.


    After that, please check your license services status if are activated :) .
  • Carl
    Carl Posts: 3 image  Freshman Member
    Answer ✓
    Thank you!!!!!!!  =)
  • Carl
    Carl Posts: 3 image  Freshman Member
    Thank you!!! :-)

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