USB to RJ45 Console Cable USG20W-VPN

alehzn

Hello,

I would like to use the following cable in order to connect my Windows 11 (x64) to my USG20W-VPN via the (RJ45) console port.

Cisco USB-Konsolenkabel, USB auf Rj45-Konsole für Windows/Vista/Mac/Linux (1,8 m) hellblau USB Light Blue 1.8m/6 Ft : Amazon.de: Computer & Zubehör

To connect, I am using the software called TeraTerm with the following settings:


However, no matter what I do, I simply see the cursor blinking, nothing else. Driver has been installed by Microsoft automatically. I have also tried installing them manually given this page: VCP Drivers - FTDI (ftdichip.com)

In addition, I have used my Mac with the software called Serial, exchanged the cable, in case it would be the root cause but without any luck. What I am doing wrong?

Thank you.
Cheers

jasailafan

Not sure if this cable is compatible with zyxel device. I always use the serial console in the box and USB to RS232 converter.

Zyxel_Cooldia

Hi @alehzn,
The serial cable in the box is 9 Pin Serial RS232 Connector DB9 Female to RJ45 Male.

alehzn

Hi both. Thank you for your quick response. I am missing the box with the cable inside, unfortunately. So have to buy one. I have used also this (Cisco Konsolen kabel Serielles Kabel Rj45 auf DB9 & RS232 auf USB (2 In 1) Für Cisco Gerät 1.8m + 1M : Amazon.de: Computer & Zubehör). But it is not working either. 

Can you please point me to the one which has been proved working?

Thanks a lot.

Zyxel_Cooldia

Hi @alehzn,
We haven't try on Cisco console yet. Do you have other non Cisco RJ45 to DB console for test?

anno_t34

You're using an USB serial cable ... in your case COM3.
What i suggest is to check, if the COM port is the right one. Perhaps the right port is something like COM30.

Regards,
A.