VLAN and Web Authentication on UAG 5100

Stuart

I have a tagged VLAN that clients connect over.  They get an IP address in the correct pool from the UAG 5100 okay.  The Web Authentication portal does not load.

I have;

Created a VLAN

Forced the portal on it.

Any help please?

Zyxel_Cooldia

Hi @Stuart,
Do you have “Lan2 to Device” this rule on Configuration > Security Policy > Policy control ?
If the security rule was delete, it is unable to redirect the web portal to vlan300(Lan2) user.

Stuart

Yes I do.  Here is the Policy.

Zyxel_Cooldia

Hi @Stuart,

Can you send me your configuration file via private message.
let me try it on lab device.

Regards,
Cooldia.

Stuart

I have sent you the config in a message.

Thanks

Zyxel_Cooldia

Hi @Stuart,
Please change the VLAN300 interface type from “general” to “Internal”, it is the reason why it unable to redirect the web authentication.
BTW, your device firmware version is V4.10, the latest firmware version is V4.18, I would suggest to upgrade the latest firmware version.
Here is the download link.
https://www.zyxel.com/support/DownloadLandingSR.shtml?c=gb&l=en&kbid=M-01750&md=UAG5100