VLAN and Web Authentication on UAG 5100

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Stuart
Stuart Posts: 3 image  Freshman Member
First Comment Fifth Anniversary
edited April 2021 in Security

I have a tagged VLAN that clients connect over.  They get an IP address in the correct pool from the UAG 5100 okay.  The Web Authentication portal does not load.

I have;

Created a VLAN

Forced the portal on it.

Any help please?

Comments

  • Zyxel_Cooldia
    Zyxel_Cooldia Posts: 1,590 image  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 100 Answers 1000 Comments
    Hi @Stuart,
    Do you have “Lan2 to Device” this rule on Configuration > Security Policy > Policy control ?
    If the security rule was delete, it is unable to redirect the web portal to vlan300(Lan2) user.


  • Stuart
    Stuart Posts: 3 image  Freshman Member
    First Comment Fifth Anniversary

    Yes I do.  Here is the Policy.

  • Zyxel_Cooldia
    Zyxel_Cooldia Posts: 1,590 image  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 100 Answers 1000 Comments
    Hi @Stuart,

    Can you send me your configuration file via private message.
    let me try it on lab device.

    Regards,
    Cooldia.
  • Stuart
    Stuart Posts: 3 image  Freshman Member
    First Comment Fifth Anniversary

    I have sent you the config in a message.

    Thanks

  • Zyxel_Cooldia
    Zyxel_Cooldia Posts: 1,590 image  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 100 Answers 1000 Comments
    Hi @Stuart,
    Please change the VLAN300 interface type from “general” to “Internal”, it is the reason why it unable to redirect the web authentication.
    BTW, your device firmware version is V4.10, the latest firmware version is V4.18, I would suggest to upgrade the latest firmware version.
    Here is the download link.
    https://www.zyxel.com/support/DownloadLandingSR.shtml?c=gb&l=en&kbid=M-01750&md=UAG5100

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