GS1900-8HP PoE Issue

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  • ZyxelHamburg2023
    ZyxelHamburg2023 Posts: 6
    Friend Collector First Comment
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    Zyxel_Melen said:
    Hi @ZyxelHamburg2023,

    Based on your feedback, your GS1900-8HP has PoE failure. Please check here to submit RMA request.
    ok, already done - RMA created. 
  • jacksp31
    jacksp31 Posts: 1
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    I Have experienced exactly the same issue, switch working perfectly and then the lates 2.70 firmware has caused the PoE to fail

  • Zyxel_Melen
    Zyxel_Melen Posts: 1,656  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer
    edited April 2023
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    Hi @jacksp31,

    Welcome to the Zyxel community!

    Based on your feedback, your GS1900-8HP has a PoE failure. Kindly ask to check this link to submit the RMA request.

    If possible, please also pm me the MAC address & the serial number of your switch. Many thanks.

    Zyxel Melen

  • matm347
    matm347 Posts: 1
    First Comment
    edited April 2023
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    I just did this firmware upgrade (2.70 v3) on my switch that has been running fine for YEARS and this update broke my PoE! It was working fine just minutes ago, did the upgrade, now I get the error POE INIT FAIL.

    Please pull this firmware ASAP!

  • Zyxel_Melen
    Zyxel_Melen Posts: 1,656  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer
    edited April 2023
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    Hi @matm347,

    Welcome to the Zyxel community!

    Is your previous firmware V2.70(Axxx.0)? If yes, please help to upgrade to V2.70(Axxx.5). We have fixed the PoE failure issue due to upgrading firmware from V2.70(Axxx.0). For more information, please reference below Release note:

    https://community.zyxel.com/en/discussion/16281/switch-gs1900-series-v2-70-patch-5-firmware-release

    Zyxel Melen

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