What happened to the Anti-Spam package?

DanofWoodstock
Posts: 1

Renewed subscription this year and was only offered a 3 app package vs the 5 app package previously offered. Now I've been put in an endless loop because ZyXel sends me emails and my login show the need to renew - however, the link in both take me to the portal showing the same package I purchased.
1
All Replies
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Hi @DanofWoodstock,
We are checking this issue, can you send me the notification mail in PM for further checking.
Thanks.0 -
I have the same problem. Just renewed my licence via the Marketplace and noticed that the validity of the Anti-Spam still stays the old one, while the rest of the services has been extended for 1 year. I have then checked what I have actually paid for (3-1 package for USG40W) and really - there is no Anti-Spam there!
What do I do for the Anti-Spam protection?0 -
Same issue here0
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I have the same problem.
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We are working on it, will keep update status when it is fixed.0
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Zyxel_Cooldia said:Hi @DanofWoodstock,
We are checking this issue, can you send me the notification mail in PM for further checking.
Thanks.
any news on this issue? I've got the same
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Hi, Any news about the antiSpam package??0
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The issue is fixed. We remove unnecessary renewed mail assume licenses has been extend.0
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