How do I get up to date firmware, etc for my VMG8825-B50B?

ValHandle

I try to register it with portal.myzyxel.com, but the device registration page throws up a "Cannot find device" error.  The "https://www.zyxel.com/support/support_landing.shtml" page doesn't acknowledge this model exists.

YeK

Hi,

Can I know where you get the device? From your service provider or retail store? 

ValHandle

YeK said:

Hi,

Can I know where you get the device? From your service provider or retail store? 

I got it new from a Bankruptcy auction, so I guess retail?