How do I get up to date firmware, etc for my VMG8825-B50B?

I try to register it with portal.myzyxel.com, but the device registration page throws up a "Cannot find device" error.  The "https://www.zyxel.com/support/support_landing.shtml" page doesn't acknowledge this model exists.

All Replies

  • YeK
    YeK Posts: 134  Ally Member
    Hi,

    Can I know where you get the device? From your service provider or retail store? 
  • YeK said:
    Hi,

    Can I know where you get the device? From your service provider or retail store? 
    I got it new from a Bankruptcy auction, so I guess retail?

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