zywall 110 si riavvia

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Buon giorno ho un problema con uno zywall 110 che si riavvia uno o due volte al giorno con il firmware 4.70, ho provato a scendere alla versione 
V4.65(AAPH.1) 

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  • Zyxel_Emily
    Zyxel_Emily Posts: 1,333  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer
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    We need console logs to analyze the root cause. Please connect console cable between ZyWALL 110 and PC. Keep collecting console logs for a period time until the next abnormal reboot happens again. 
    Steps:
    1. Open TeraTerm.
    2. Select "Log" to save all console logs to .txt file automatically.
    3. Change the debug level to 8. See the command in the video. https://www.dropbox.com/s/0rmvs6ochs2tnuz/collect_console.wmv?dl=0
    4. Collect the logs until the next abnormal reboot happens. After the device reboot completely, stop the collection. 
    5. Go to MAINTENANCE > Diagnostics > Controller > Collect Now. After the collection is done, go to Files and download the diagnostic file.
    6. Send both console logs and diagnostic file to me in private message. :)

    Want a FREE Access Point? Participate in our campaign and share your network setup for a chance to win! https://bit.ly/3z9MJPB

  • abottari
    abottari Posts: 2
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    hi how can send you a private message ?
  • Zyxel_Emily
    Zyxel_Emily Posts: 1,333  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer
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    I just sent a private message to you. Please check your message. Thanks :)

    Want a FREE Access Point? Participate in our campaign and share your network setup for a chance to win! https://bit.ly/3z9MJPB

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