Remove a device from myZyxel

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drichter100
drichter100 Posts: 2
First Anniversary
edited August 2022 in Service & License
How to remove a device from myZyxel so I can give it to someone else to register on there own account. All active services have already been moved to our new Device

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  • Zyxel_Cooldia
    Zyxel_Cooldia Posts: 1,483  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer
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    Hi @drichter100,
    New device owner can just log in device Web GUI and click link below to register device again.
    It can transfer device to new owner in Myzyxel.com


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  • drichter100
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    So you are saying, Our old device does not need to be removed from our myzyxel account to be able to add it to a new myzyxel account. Is that correct?
  • Zyxel_Cooldia
    Zyxel_Cooldia Posts: 1,483  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer
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    Hi @drichter100,
    Yes, as long as you are indeed device owner, and click register link from device.
    It can be transfer to new owner.

    Want a FREE Access Point? Participate in our campaign and share your network setup for a chance to win! https://bit.ly/3z9MJPB

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