Securextender in WIN 11

Giuseppe69
Giuseppe69 Posts: 1  Freshman Member
Second Anniversary
in Security
Capita a tutti i miei client che dopo aver aggiornato il computer a WIN 11 securextender in VPN SSL alla prima connessione si disconnette dopo 60 secondi con network traffic a 0
rifacendo la connessione poi funziona tranquillamente
grazie

All Replies

  • Zyxel_James
    Zyxel_James Posts: 663  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate 100 Answers

    Hi @Giuseppe69,

    For further investigation, could you provide more information?

    1. Microsoft Visual C++ 2015-2019 Redistributable version

    2. Microsoft .NET Framework version

    3. Zywall SecuExtender version

    4. Check if SecuExtender helper is running

    Moreover, please provide SecuExtender.log and SeCuExtenderHelper.log in Private Message.

    You could find them at

    C:\SecuExtenderHelper.log

    C:\Users\[windows account]\SecuExtender.log

    Thank you.




    James
  • Omnia
    Omnia Posts: 51  Ally Member
    First Comment Friend Collector Sixth Anniversary
    Is there any news?
  • Zyxel_James
    Zyxel_James Posts: 663  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate 100 Answers

    Hello @Giuseppe69, @Omnia,

    We are testing the compatibility of the VPN Client with Win11.

    And we will update the progress ASAP.

    Thanks for your patience.

     

    James.


  • mMontana
    mMontana Posts: 1,399  Guru Member
    50 Answers 1000 Comments Friend Collector Fifth Anniversary
    I'm available for testing, @Zyxel_James if any beta is available.
  • PeterUK
    PeterUK Posts: 3,500  Guru Member
    100 Answers 2500 Comments Friend Collector Seventh Anniversary
    My win 11 VM with SecuExtender 4.0.4.0 seems to work fine
  • mMontana
    mMontana Posts: 1,399  Guru Member
    50 Answers 1000 Comments Friend Collector Fifth Anniversary
    @PeterUK your VM includes also a compliant TPM?
  • PeterUK
    PeterUK Posts: 3,500  Guru Member
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    edited April 2022
    Tested outside a VM with TPM and it works with win 11 and passes DNS leak test only thing I have not done is a uptime test 
  • PeterUK
    PeterUK Posts: 3,500  Guru Member
    100 Answers 2500 Comments Friend Collector Seventh Anniversary
    edited April 2022
    Doing a uptime test for 3 hours by pinging down the tunnel fine but if you connect and go idle somewhere between 10-30 ~ minutes it disconnects.  

    Edit so I tried to get it to disconnect when idle and now its fine for over 4 hours...odd 

    Edit2 Hmm this might need to be a new post for this to be looked into
  • mMontana
    mMontana Posts: 1,399  Guru Member
    50 Answers 1000 Comments Friend Collector Fifth Anniversary
    Some other fellows users reported that.
  • PeterUK
    PeterUK Posts: 3,500  Guru Member
    100 Answers 2500 Comments Friend Collector Seventh Anniversary
    mMontana said:
    Some other fellows users reported that.
    I might of had another issue that causes disconnects so far its been fine now 

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