Transfer subscriptions for replacement Flex 200

Trasbo
Trasbo Posts: 2
Hej,

My Flex 200 is dead and I ordered a new one without subscriptions. Can I transfer my subscriptions for the old dead Flex 200 to the new Flex 200?

Thanks, Jakob

Accepted Solution

  • Zyxel_Emily
    Zyxel_Emily Posts: 1,296  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer
    Answer ✓
    The licenses (UTM+nebula standard licenses) are transferred to the new device. 
    Please check the license status on the new device.  :)

All Replies

  • Zyxel_Emily
    Zyxel_Emily Posts: 1,296  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer
    Please send the serial number and MAC address of both dead and new devices to me in private message. 
  • Zyxel_Emily
    Zyxel_Emily Posts: 1,296  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer
    Answer ✓
    The licenses (UTM+nebula standard licenses) are transferred to the new device. 
    Please check the license status on the new device.  :)
  • Trasbo
    Trasbo Posts: 2
    Hi Emily,

    Looks great - thanks a lot for your service.

    Have a nice weekend.

    BR, Jakob Trasbo

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