Transfer subscriptions for replacement Flex 200

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Trasbo
Trasbo Posts: 2 image  Freshman Member
in Security
Hej,

My Flex 200 is dead and I ordered a new one without subscriptions. Can I transfer my subscriptions for the old dead Flex 200 to the new Flex 200?

Thanks, Jakob

Accepted Solution

  • Zyxel_Emily
    Zyxel_Emily Posts: 1,499
    Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 100 Answers 1000 Comments
    image  Zyxel Employee
    Answer ✓
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    The licenses (UTM+nebula standard licenses) are transferred to the new device. 
    Please check the license status on the new device.  :)

All Replies

  • Zyxel_Emily
    Zyxel_Emily Posts: 1,499
    Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 100 Answers 1000 Comments
    image  Zyxel Employee
    Options
    Please send the serial number and MAC address of both dead and new devices to me in private message. 
  • Zyxel_Emily
    Zyxel_Emily Posts: 1,499
    Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 100 Answers 1000 Comments
    image  Zyxel Employee
    Answer ✓
    Options
    The licenses (UTM+nebula standard licenses) are transferred to the new device. 
    Please check the license status on the new device.  :)
  • Trasbo
    Trasbo Posts: 2 image  Freshman Member
    Options
    Hi Emily,

    Looks great - thanks a lot for your service.

    Have a nice weekend.

    BR, Jakob Trasbo

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