SYS still blink after startup-config upload

FlavioB

Hi all,
USG Flex 100.
After a startup-config restore the SYS still blink.
Firewall isn't reacheble.

I have tried:
- reset (15 sec hold reset)
- console reset, but the boot stops (see image below)
Do you have any suggestions?
Thank you!

Zyxel_James

Hello @ FlavioB,

Please follow the SOP which should be able to resolve the symptom you met , and please let me if the symptom remains.

Thank you.

https://community.zyxel.com/en/discussion/12943/recovery-steps-for-usg-flex-atp-series-application-patrol-signature-issue

James.

Mr_B_Sweden

I have exactly the same problem.

Mario

Same here, two times a bricket ATP200.

Update to FW 5.21 last week was fine, but now after a reboot SYS is only blinking.

Mario

Bug confirmed by zyxel.eu support article

https://support.zyxel.eu/hc/en-us/articles/4637859383698

Zyxel_James

Hello @ FlavioB,

Please follow the SOP which should be able to resolve the symptom you met , and please let me if the symptom remains.

Thank you.

https://community.zyxel.com/en/discussion/12943/recovery-steps-for-usg-flex-atp-series-application-patrol-signature-issue

James.

FlavioB

Zyxel_James said:

Hello @ FlavioB,

Please follow the SOP which should be able to resolve the symptom you met , and please let me if the symptom remains.

Thank you.

https://community.zyxel.com/en/discussion/12943/recovery-steps-for-usg-flex-atp-series-application-patrol-signature-issue

James.

Hi James, the issue occurs in lab test, I will come back with news this afternoon.

Thank you

FlavioB

Zyxel_James said:

Hello @ FlavioB,

Please follow the SOP which should be able to resolve the symptom you met , and please let me if the symptom remains.

Thank you.

https://community.zyxel.com/en/discussion/12943/recovery-steps-for-usg-flex-atp-series-application-patrol-signature-issue

James.

Confirmed, that solve the problem.
Thank you