https login homepage not working

DannyC

Hi,
After setting up SSL VPN on the Zyxel USG50, the device seem to be working fine. I can use the internet, SSL VPN is working from the internet.
I'm now no longer able to get to the login page. Does anyone know how to get back to the router admin page?

DannyC

Zyxel_Cooldia

Hi @DannyC,

It could be related to BITDEFENDER.
Please go to Web Protection and disable Scan SSL.
Go to Protection -- Online threat prevention -- settings --- web protection --- disable scan SSL

Gennaroq

I am trying to do this also and getting the same response.

Fred_77

Hi @DannyC
some ideas...
Maybe you have changed the port in WWW menu?
Did you define  an allowed IP list in WAN (or LAN) to Device Security Policy?
When SSL is connected can you see the login page? (if SSL to Device is allowed)

Zyxel_Cooldia

Hi @DannyC,
Please try to ssh to device and hit following CLI to check if both service are enable.
Router> show ip http server status
Router> show ip http server secure status

DannyC

Zyxel_Cooldia said:

Hi @DannyC,

It could be related to BITDEFENDER.
Please go to Web Protection and disable Scan SSL.
Go to Protection -- Online threat prevention -- settings --- web protection --- disable scan SSL

I dont have BitDefender on the computer

DannyC

BrownB said:

Probably the most common cause of not being able to log in to a website is using the wrong password. At least websites will be pretty clear about this problem and give you a nice Incorrect password style error message. Lets explore the reasons why you might be told that you're using the wrong password.

No, not password issue. I have the password and I even reset the device to factory password to 1234. I can SSH to the device.

DannyC

No, not password issue. I have the password and I even reset the device to factory password to 1234. I can SSH to the device.

DannyC

Zyxel_Cooldia said:

Hi @DannyC,
Please try to ssh to device and hit following CLI to check if both service are enable.
Router> show ip http server status
Router> show ip http server secure status

Here are the output:

Router# show ip http server status

active               : yes

content-compression  : no

port                 : 80

authentication method: default

admin service control:

No. Zone                 Address                          Action

===============================================================================

user service control:

No. Zone                 Address                          Action

===============================================================================

Router#

Router#  show ip http server secure status

active               : yes

port                 : 443

certificate          : default

force redirect       : yes

authentication client: no

anti beast attack    : no

strong cipher suite  : no

cipher suite         : aes 3des des rc4

sslv3 support        : no

admin service control:

No. Zone                 Address                          Action

===============================================================================

user service control:

No. Zone                 Address                          Action

===============================================================================

Router#

DannyC

Fred_77 said:

Hi @DannyC
some ideas...
Maybe you have changed the port in WWW menu?
Did you define  an allowed IP list in WAN (or LAN) to Device Security Policy?
When SSL is connected can you see the login page? (if SSL to Device is allowed)

I already factory default the device. Still the same error. 
I can SSH to the device and view the config but not sure how to enable https back to normal.