WAN PORT CANNOT USE 1000GB

JOEY
JOEY Posts: 6  Freshman Member
Friend Collector First Comment
edited April 2021 in Security
Hi, 
i have an USG310 (4.31(AAPJ.0)) and wanna to use the Port2 to connect with ISP.  and the ISP offered is 1GB network to us.  i plugged the Cat5e cable to the USG310, and got the status 100M/Full only.   and try to perform speedtest, the output is 9x MB.  I plugged the cable to my laptop, it's show 1GB.   and the speedtest is 4xxMB.

i try to replace cable, and change port, the status still 100M/Full.  and i try cli command, it seem only allow me to change the speed to 10 or 100.

Is there any solution on the above issue ?

Thanks in advance.


Comments

  • PeterUK
    PeterUK Posts: 2,702  Guru Member
    First Anniversary 10 Comments Friend Collector First Answer

    Could be a link issue a workaround is to get a 5 port 1Gb switch and connect that in between the connection.

    Can you give the modem info being used.

     

  • Zyxel_Cooldia
    Zyxel_Cooldia Posts: 1,444  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer
    Hi @JOEY,
    It looks like some kind of auto negotiation interoperability with ISP router .
    Can you put a Gigabit switch and try it again?
  • JOEY
    JOEY Posts: 6  Freshman Member
    Friend Collector First Comment
    thanks, i will try it tonight
  • JOEY
    JOEY Posts: 6  Freshman Member
    Friend Collector First Comment
    @Zyxel_Cooldia
    i try to use plug a 1gb switch on that port, and the result is the same as direct plug the isp eth cable.

    @PeterUK
    the model of the modem is: Huawei - EchoLife HG8040H GPON terminal
  • JOEY
    JOEY Posts: 6  Freshman Member
    Friend Collector First Comment
    i used other router (zyxel USG 1000) to test, and got the status is 1000M/Full.

Security Highlight