Device has already been registered problem.

PeterUK
PeterUK Posts: 3,512  Guru Member
100 Answers 2500 Comments Friend Collector Seventh Anniversary
in Security

So I was thinking why you can't un-register a device on portal.myzyxel.com and I can only think its so if someone gets your login they would be able to un-register a device but in the case where you have taken ownership of a second hand device how do you register the device to you.

So I was thinking USG/VPN have a MAC range so I was thinking if you have that info then someone can use the next hex up MAC with Serial Number to register on another account so that the device is registered to two or more accounts.

Is this a good idea?

All Replies

  • Zyxel_Cooldia
    Zyxel_Cooldia Posts: 1,518  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 100 Answers 1000 Comments
    At current design, as long as you are the device owner and the device is on hand, you can just log in device Web GUI and register in myZyxel to claim the ownership of this device.

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