USG Flex 200 Cannot Connect To Cloud

businessuer

Here is what I have done:
connect internet to wan port
connect laptop to lan port
Upgrade firmware 
Transfer control to NCC.
But still it shows red color.
AP and switch connected as downlink are green and online.
Firewall still red and offline. 
What did I do wrong.

businessuer

I retried again, I didnt put the computer there long enough.
Problem is solved

Zyxel_Jeff

Hi @businessuer

Not sure the steps were correct while you deployed ZTP. Can you try to execute ZTP again and see if your device can connect to NCC successfully ?

Please refer to the below tutorial links:

https://kb.zyxel.com/KB/searchArticle!gwsViewDetail.action?articleOid=018084&lang=EN

https://www.youtube.com/watch?v=uIhVTVIkLCk

If it still does not work, can you provide the complete reboot console log to us via private message? We would like to check if there are unusual log messages.

businessuer

I retried again, I didnt put the computer there long enough.
Problem is solved