USG Flex 200 Cannot Connect To Cloud
businessuer
Posts: 124 
Ally Member
Ally Member
Here is what I have done:
connect internet to wan port
connect laptop to lan port
Upgrade firmware
Transfer control to NCC.
But still it shows red color.
AP and switch connected as downlink are green and online.
Firewall still red and offline.
What did I do wrong.
connect internet to wan port
connect laptop to lan port
Upgrade firmware
Transfer control to NCC.
But still it shows red color.
AP and switch connected as downlink are green and online.
Firewall still red and offline.
What did I do wrong.
0
Accepted Solution
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I retried again, I didnt put the computer there long enough.
Problem is solved1
All Replies
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Hi @businessuer
Not sure the steps were correct while you deployed ZTP. Can you try to execute ZTP again and see if your device can connect to NCC successfully
?Please refer to the below tutorial links:
https://kb.zyxel.com/KB/searchArticle!gwsViewDetail.action?articleOid=018084&lang=EN
https://www.youtube.com/watch?v=uIhVTVIkLCk
If it still does not work, can you provide the complete reboot console log to us via private message? We would like to check if there are unusual log messages.
0
Zyxel Employee
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