How to enable ICMP
PeterUK Posts: 1,850
For some reason I saw that as 192.168...
so is this 18.104.22.168 on the WAN of the Flex 200 or do you have a subnet of WAN IP's?
if its one WAN IP your dealing with to ping Flex 200 you just need a firewall rule from WAN to Zywall for ping
it is a somewhat vague request.
However assuming 192.141.xxx.254 is the ip of Lan1 on usg, you need to create a Lan1-to-Zywall security Policy where icmp is allowed.
But it should already be that way by default.
even better would be a clarification on how you configured the usg
@Fred_77 You almost got the ip right: 192.141.xxx.254 is on LAN2 and the company just wants to ping that ip, but they can't because the firewall is blocking it. I enabled PING in the services option because it was disabled and it still didn't work they still can't ping their equipment.
Well, i suppose the client you are pinging for usg on is in the same zone/subnet right?
If so, enabling icmp and ping services in Lan2-to-Zywall should be enought
Or is your scenario little more complex?0
PeterUK Posts: 1,850
So you don't want to ping the WAN IP on the Flex 200 you want to ping the device on NAT to 192.141.xx.xx from external IP?
Going to config > object > service > service group
add group name ping move ping to it
go to config > network > NAT
add Virtual Server with a name
incoming like wan1
for external IP click create new object > address name WAN1 set address type to INTERFACE IP and the interface WAN1 then find WAN1 for external IP
internal IP 192.141.xx.xx
port mapping type Service-Group
external service find ping
@PeterUKThe fixed IP of my internet here is 192.141.xx.xx; A NU was placed that receives the fiber optic cable and sends the signal to the Firewall. When they try to ping this IP for monitoring, the firewall blocks it and they get no ping response. They are out of my network. They are external. I've tried everything but I'm not getting to release them so that they have a ping response.0
To facilitate the IP they are trying to ping here is this one: 22.214.171.124
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