Delete Device/Account

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How do you remove a device and account from Zyxel?

All Replies

  • Zyxel_Emily
    Zyxel_Emily Posts: 1,427  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 100 Answers 1000 Comments
    Hi @LeeW,
    Do you just want to unregister a device? Only one device is registered by your account. I'll contact you in private message.
  • Alanm7374
    Alanm7374 Posts: 2  Freshman Member
    First Comment

    Trying to set up a wifi router it sees I have a registered device but it won’t apply it to my home account.How do I delete a device and reset my account?

  • Zyxel_Melen
    Zyxel_Melen Posts: 3,428  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate

    Hi @Alanm7374

    What is your model? Could you share with us so we can better help you?

    Zyxel Melen