ZyWall 110: SSL VPN disconnecting problem after update to 4.72 firmware

MSA

Hi all.
SSL VPN SecuExtender disconnects after a couple of minutes if there is no traffic through the tunnel. Were is a problem after update to 4.72 firmware.

Zyxel_James

Hello @MSA,

sorry, wrong link on my last post, thanks for you correction.

Here is the correct link for Zywall 110 4.72 WK25. This version fixs the SSL VPN disconnection issue.

https://fwstore-zsdn-cloud-zyxel-com.s3.us-east-1.amazonaws.com/472AAAA0ITS-22WK25-r104437.zip

James

PeterUK

try the this firmware for your Zywall 110
ZLD V4.72 WK20 Firmware release — Zyxel Community

Zyxel_James

Hello @MSA,

Welcome to Zyxel Community!

Please update to our latest 4.72 WK25 firmware, please refer to the link below to download it:
https://fwstore-zsdn-cloud-zyxel-com.s3.us-east-1.amazonaws.com/465AAAA0C0.zip

The 4.72 WK25 firmware fixed SSL VPN disconnection issue, please give it a try

James

MSA

Hello @Zyxel_James.

Wrong link. Do you mean this

https://fwstore-zsdn-cloud-zyxel-com.s3.us-east-1.amazonaws.com/4.72/WK20/472AAAA0ITS-22WK20-r103984.zip

But this is 4.72 WK20.
Thanks

Zyxel_James

Hello @MSA,

sorry, wrong link on my last post, thanks for you correction.

Here is the correct link for Zywall 110 4.72 WK25. This version fixs the SSL VPN disconnection issue.

https://fwstore-zsdn-cloud-zyxel-com.s3.us-east-1.amazonaws.com/472AAAA0ITS-22WK25-r104437.zip

James

mMontana

https://support.zyxel.eu/hc/en-us/articles/360005438274-Weekly-Firmware-Support-Version-Lab-Version

Page updated this morning, 4.72 WK25. 5.30 still WK20.

MSA

Thanks everyone. Will try 4.72 WK25

USG_User

We are still on 4.71 with our USG110 and plan to updated soon. Is it recommended to directly use 4.72 WK25 for USG devices instead of the regular 4.72 AAPH.0?

Or should we use WK25 only in case we experience SecuExtender Problems after updating with 4.72?

mMontana

Personal opinion only...

• Update ASAP (with reboot) on 4.72.
• Update right after (without reboot) on standby partition on 4.72WK25
• Test SecuExtender. Probably won't work.
• If it does not work, reboot on 4.72WK
• Test SecuExtender. Probably it will work

Than, take note of every change of the configuration. Few releases ago I had some issues during editing configuration between WK file and "non WK" file, which lead to some issues on subsequent update.

Rollback to 4.72 with a reboot should allow you to have a fully updated .72 configuration for a smoothless upgrade for the last firmware that I am expecting from zyxel into 2022. Also the last one for the devices.

MSA

MSA said:

Thanks everyone. Will try 4.72 WK25

I confirm the problem is solved, thanks again

Zyxel_James

Hello @MSA,

Thanks for your feedback.

Hello @mMontana,

5.30 does not have WK25, however, 5.30WK20 includes the fix of SSL VPN disconnection.

Hello @USG_User,

I recommand to use 4.72WK25 which is newer than 4.72.

Regards,

James