SSL VPN problem

13»

Comments

  • Zyxel_Cooldia
    Zyxel_Cooldia Posts: 1,520  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 100 Answers 1000 Comments

    Hi @InShape

    Welcome to Zyxel Community. ?

    Can you attach the error log when you connect the SeceExtender to USG?


    Device log at “Monitor > Log”

    image.png

    Windows SecuExtender client log “SecuExtenderHelper.log” is located at C:/

    image.png


  • Phthysicus
    Phthysicus Posts: 1  Freshman Member
    First Comment

    Had the same error but just found out that if you go to Object -> Auth. Method and add the specific auth method your using (in my case it was AD) that will fix the issue.

    Zywall.png


  • td_sb
    td_sb Posts: 1  Freshman Member
    Second Anniversary
    Sorry to bump this thread but I am getting the same issue this morning with one of my users.
    Only one user is having the issue on my end. They could connect and work just fine yesterday. When they tried to connect this morning they are getting disconnected after ~7 seconds or so.

    [ 2022/02/04 09:08:11 ][SecuExtender Agent][ERROR]   **** Error 0x800b0109 authenticating server credentials! (0x0)

Categories

Security Help Center

EnglishTiếng ViệtРусскийไทย中文（台灣）