NBG6515 - unable to login after V1.00(AAXS.8)C0 firmware update

Tech99

Firmware update from V1.00(AAXS.7)C0 to V1.00(AAXS.8)C0

broke web management login.

Password which is/was used to login is 23 chars long.

Password is not overly complex, but contains;

- upper- and lowercase, numeric and other chars, from ascii range 33 to 122.

Tech99

Tested this with other device, result was same - unable to login after firmware update.

Zyxel_Jerry

Hi @Tech99

We're working on this case,  will keep you updated.

User9316

I have the same issue -- after firmware update from V1.00(AAXS.7)C0 to V1.00(AAXS.8)C0 unable to login through web interface.

Why is this faulty firmware still available for download?

Zyxel_Jerry

Hi @User9316

We'll have a new firmware that solve the issue, it will be released in next month.
We'll modify the firmware in the Download Library.

Random666

Mine did the same when updating from V1.00(AAXS.8)C0 to V1.00(AAXS.9)C0.

11 character password with Upper and lower case characters and numbers.

Zyxel_Jerry

Hi @Random666

This issue will happen when upgrading to the firmware V1.00(AAXS.8)C0 or using the V1.00(AAXS.8)C0 firmware to do the upgrade.
Please reset the device and install again.